Automation Services

MAC’s service and support network of professionals are ready to provide the services that you need to maximize your production. We have built and will continue to build our customer service network to ensure that our products constantly operate in top condition and contribute to high productivity.

Breakdown Assistance

Our Engineers are trained and are constantly updated on the new techniques by frequent internal trainings. We offer quickest response time for service request. We also provide service on company holidays on request for special needs.

AMC (Annual Maintenance Contract)

We offer the most attractive annual maintenance contracts in the industry at possibly the least cost in the world for Improved machine utilization by reducing machine downtime. The annual maintenance is comprehensive and cover all our products. We will evaluate your machine and give you a proposal that will be hard to resist

Machine Relocation, Installation & Commissioning

We are a Highly Professional Team engaged in Machine services / activities like-

  • Machine Relocation from One shop floor to another OR from One Factory site to another site OR
    from one Province/State to another Province/State.
  • New Machine Installations where Machine Parts Assembly, Hydraulic / Pneumatic Connections,
    Electrical & Control Terminations are done.
  • Support for Machine Commissioning where Skilled Technical manpower like Engineers,
    Technicians are provided.

Predictive Maintenance & Preventive Maintenance

Our predictive maintenance services allow you to predict when equipment failure might occur, and secondly, to prevent occurrence of the failure by performing maintenance. Ideally, predictive maintenance allows the maintenance frequency to be as low as possible to prevent unplanned reactive maintenance, without incurring costs associated with doing too much preventative maintenance.

Remote Machine Monitoring

We offer Intelligent insights on the performance and status of your machinery – allowing you to increase uptime and intelligently deploy service engineers. You can view system data from your important machinery online in real time or set-up alarm thresholds to alert you by email and SMS when unsatisfactory conditions are seen in your machinery.

Spares Service

We stock a large quantity of original spare parts in our to ensure quick supply of requirements upon
customer’s request.

Automation Migration Services

We help you build a business where information flows across a single network, connecting multiple disciplines and applications, and enabling the secure flow of production data across the enterprise. When the time comes to migrate your system, we’ll help you develop a plan that suits your application needs and goals, with an extensive migrations toolkit, and a phased approach that helps to minimize the costs, risks, and complexities involved with managing and modernizing legacy products and systems.

Trainings

We conduct product trainings to give you an in – depth understanding of the product. This also helps you analyze how well put solutions improvise your business efficiently

Tech Connect

With TechConnectSM Support, your site has unlimited, real-time access to Rockwell Automation’s global network of Customer Support Centers and technical resources. Whether you need help installing, configuring and maintaining equipment and software, obtaining software updates, diagnosing and fixing operating problems, or performing basic programming tasks, we deliver the tools and answers you need to get and keep your operation up and running.

Repair and Exchange Services

  • With our Advance Exchange service, you can obtain a replacement part within 24 hours.
  • Over 15,000 catalog items backed by Comprehensive Service Inventory in Bengaluru & Delhi.
  • A global network of service parts HUBs

Parts Management and Other Rockwell Automation services